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Four Reasons Why You Should Turn Over a New Leaf With Video

Posted by Alex Misevski on Fri, Oct 09, 2015

The fall season is officially upon us; leaves are changing color, temperatures are dropping and the “pumpkin spice” phenomenon is in full swing. For many, the change represents a fresh beginning. For business leaders, autumn may be the best time to re-evaluate their customer engagement strategies, especially as they finalize their 2016 budgets.

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Topics: business communications, video communications, better customer communications

Two Departments You Can Begin Transforming Immediately With Video

Posted by Alex Misevski on Thu, Oct 01, 2015

Video is a core driver of enterprise communications and collaboration, but we’re not just talking about traditional video conferencing. Today, video has evolved in such a way that business leaders can truly fire on all cylinders—that is, they can rely on the power of video for both external and internal purposes. In other words, organizations can utilize video not just for customer service but also for internal training, mentoring and educational purposes.

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Topics: business communications, video communications, better customer communications

The App That Will Change the Way You Join Meetings On The Go

Posted by Alex Misevski on Wed, May 20, 2015

Research shows that the average American will own five Internet-connected devices by 2017. Furthermore, according to the most recent research available from the United States Department of Transportation, Americans make over 400 million long-distance business trips every year.

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Topics: video communications, Productivity, enterprise mobility

How to Seamlessly Transition Your Legacy Video Solution

Posted by Lee Ho on Wed, Apr 08, 2015

Recently our team traveled to sunny Orlando, Florida, to attend Enterprise Connect 2015, the leading event surrounding emerging communication technologies like WebRTC, wireless, video, unified communications and cloud.

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Topics: Enterprise Connect, better collaboration, video communications

Top Reasons Government Organizations Need Unified Communications & Collaboration - Part 1

Posted by Lee Ho on Thu, Feb 19, 2015

When it comes to technology, government organizations can appear immovable, themselves governed by archaic underlying infrastructure that doesn’t truly support seamless, embedded communication and collaboration. But as technology continues to advance, these organizations—agencies and branches of the U.S. Federal Government, for example—are increasingly stepping out in favor of secure cloud-based technology tools, like unified communications and collaboration (UC&C), to cost-effectively improve operational efficiency and productivity.

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Topics: technology ROI, video communications, UC for Government

Amplify Jive Social Business Interaction with Real-Time Collaboration

Posted by Lee Ho on Tue, Oct 21, 2014

Back in the day, employees gathered around the corporate water cooler to chat about everything from brainstorming the next great product innovation or closing on loose ends from the last team meeting.  Regardless of the topic of discussion, the water cooler was a place where people connected with one another. In this simple way, team-based productivity was organically amplified, synergizing workers and increasing productivity. Such gatherings of like-minded individuals were often the spark that ignited innovative business strategies. 

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Topics: Jive integration, video communications, social collaboration

What Does Snapchat Have in Common with Enterprise Collaboration

Posted by Sindi Markette on Wed, May 14, 2014

Can people work the way they live? In other words, can they rely on the same personal devices and applications for professional matters? Given the proliferation of social media and the large and ever-widening spectrum of Internet-connected devices, it would be a natural progression to use messaging apps for working smarter and generating more revenue. 

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Topics: business communications, video communications, social collaboration

Google Gets Collaborative With New Chromebox for Meetings Solution

Posted by Diane Lai on Tue, Mar 04, 2014
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Topics: business communications, better collaboration, video communications

Top Benefits of Unified Communications for Manufacturing – Part 2

Posted by Lee Ho on Mon, Jan 06, 2014

Manufacturing departments have a whole lot on their hands—literally. These groups of individuals work to convert a wide range of materials and components into finished goods that meet market expectations. While every facet of a company brings about invaluable traits and benefits, this production unit essentially represents the backbone of all business. 

In part one of this series, we discussed the first huge challenge being faced by the modern manufacturing department—balancing a globally distributed workforce—and how unified communications (UC) can help meet those needs. Now, let’s take a look at two more top challenges for this workforce and how UC can help turn them around.

 

Challenge #2: Global Access to Collaboration Tools

Production, planning, sharing and brainstorming are all absolutely vital for the manufacturing department. From new product development to packaging decisions, the only way to get essential tasks done and keep operations flowing smoothly is to ensure seamless, global team collaboration. For example, delivering just two new products per year requires a rigorous level of decision making as well as frequent team interactions. When one is operating a globally distributed team, communication and collaboration can easily become difficult and hinder that team’s success.

The UC Solution: Presence and Video Conferencing 

Presence and availability solutions such as chat and instant messaging (IM), e-mail, voicemail and Find Me/Follow Me  (also known as geo-location mapping) play integral roles in unified communications. Many businesses—especially those managing geographically dispersed teams—rely on presence solutions for real-time communications wherever and whenever necessary. Co-workers will know when others are available to discuss important points and management will be able to accurately gauge the productivity levels of employees by seeing when they are and aren’t on hand. 

This can be taken one step further with instant video conferencing, which enables staff to collaborate face-to-face for such things as impromptu presentations, quick product demos and more. Furthermore, advanced geolocation technology enables executives and team members to locate someone by showing their real-time location on a map. 

Bottom line: unified communications is essential to rapid innovation process. It allows staff and management to share ideas and documents instantly, solicit feedback and make decisions in a timely, impacting manner. 

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Topics: BYOD, unified communications, video communications

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