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The Impact of M2M on Enterprise Collaboration

Posted by Diane Lai on Tue, Mar 03, 2015

Stop for a moment and think back to what enterprise collaboration looked like before the advent of mobile and wireless machine-to-machine (M2M) communications. Devices existed that combined telephony and computing; however, they were fairly simple and rudimentary (e.g., caller identification). During this time, a collaborative enterprise environment tended to consist of a desk phone, an email account and perhaps a form of instant messaging.

Later, the first-generation iPhone was released (in 2007) followed by the 2008 release of the App store, which enabled users to shop, download and use a number of applications on their mobile devices. Well before this, M2M data was already being leveraged in revolutionary new ways, leading to capabilities like global positioning technology (GPS) for business use. Soon, the word “smart” began to describe more business processes and workflows. Meanwhile, user demand for technology to support remote work was exploding as the telecommuter population grew by leaps and bounds (over 70 percent between 2005 and 2011).

Indeed, enterprise collaboration has irrevocably changed thanks to achievements made in mobile and wireless M2M communications. Let’s take a look at a modern day example of how M2M communications can enhance enterprise collaboration efforts ...

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Topics: mobile, voicemail, enterprise collaboration

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