Your enterprise is gearing up for the start of a new year, making now perhaps the best time to reassess the communications and collaboration technology that you have in place. With each new year your organization continues to grow and evolve; your platforms and processes should be adapting and changing, as well. Research shows that there could be serious repercussions of doing nothing—that is, turning a blind eye to your organization’s evolving communication needs.
The Fourth of July is right around the corner for those of us here in the U.S. Besides hot dogs, hamburgers and fireworks, I got to thinking about how important independence is, especially in the workplace. Independence can fuel innovation. It helps to identify the next company hero by allowing people to come up with new and different ways to solve problems.
Step inside Esna’s time machine and observe the unique evolution of communications over the last 15 years. Explore in this infographic the massive proliferation of Internet users since the start of the new millennium; the unprecedented growth of tried and true enterprise communication methods; and the undeniable emergence of new collaboration services and how they are ushering in the next generation of communication-enabled business applications.
From traditional communication methods like phone and email to more advanced, cloud-based tools like IM, presence and video conferencing, technology is and always will be at the heart of enterprise communications and collaboration.
As a department head or manager, you are entrusted with the difficult job of unifying a team of employees to work toward one collective goal. For example, for a sales team, this goal might involve closing 10 deals in one month. Or, for a marketing team, it may be increasing the company’s email open rates by 5 percent within a given time frame.
We’re excited to share news of a new partnership between Jabra and Esna. Jabra is a leading manufacturer of intelligent headset and speakerphone solutions, and we’ve just announced that Esna iLink for Cisco™ Jabber now enables full call control directly from Jabra headsets. This integration, using a newly released WebSocket interface within the headset software, lets us revolutionize how people use a traditional desktop softphone.
By connecting Cisco Jabber with the Jabra headset, customers will get the benefits of both a traditional phone and a softphone. They can answer and end calls, dial using a keypad, mute or change volume, and have a call ring through their phone rather than through the computer, all without having to navigate a softphone application.