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Product Spotlight: Avaya Communicator for Web

Posted by Mohammad Nezarati on Wed, Nov 04, 2015

If you didn’t catch the latest installment of our “Product Spotlight” series, Esna Collaboration Specialist Alex Misevski provided insight into exciting developments being made to Esna iLink for Avaya Scopia Desktop. The solution is a browser extension available for Internet Explorer and Chrome that enables users to start and schedule online Scopia meetings across any Web page or application (i.e. Google Apps, Office 365, Salesforce). You can click here to read more on this.

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Topics: Cloud Apps, Avaya, Internet Explorer, Avaya Communicator for Web, Chrome exension

Why Enterprises Everywhere Need to Pay Attention to Google’s New Apps Deal

Posted by Davide Petramala on Mon, Oct 26, 2015

Whether or not you’ve heard about the deal Google revealed this week regarding its productivity suite Google Apps for Work, allow me to fill you in on the details...

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Topics: Google Apps, cloud computing, Cloud Apps, Productivity

Mohammad Nezarati ITEXPO Keynote: We Must Change What it Means to be Truly Connected

Posted by Lee Ho on Wed, Oct 21, 2015
  • If you didn’t catch it, Mohammad Nezarati, GM and VP of UC applications at Avaya, delivered a keynote speech on the future of communications at ITEXPO West 2015, a global business technology event that took place from October 5-8 in Anaheim, CA.

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Topics: Cloud Apps, embedded communications

Why End-of-Life Solutions Can Be the End of the Road for Your Millennial Workforce

Posted by David Ballins on Mon, Sep 28, 2015

Businesses that still use “end-of-life” communications solutions—solutions that are no longer heavily marketed or supported by vendors today (think fax)—are unfortunately set to hit a major bump in the road on their way to organizational efficiency, productivity and profitability. Why? Millennials entering the workplace are completely disrupting and redefining the enterprise communications and collaboration landscape.

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Topics: employee happiness, Cloud Apps, Transition

Get to Know the Developers: Senior Product Manager Bryan Dingwall

Posted by Sindi Markette on Thu, Jul 23, 2015

There are many people at Esna who diligently work behind the scenes in order to ensure our products and services best meet the needs of our customers. In our new “Get to Know the Developers” series, Esna will be shining a spotlight on some of our company’s best and brightest. We couldn’t think of anyone better to kick off our series than our very own Senior Product Manager Bryan Dingwall.

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Topics: Esna Technologies, Cloud Apps, Meet the Developer

Keeping Collaboration Efficient (and Safe) for On-the-Go Employees

Posted by Alex Misevski on Tue, Jul 07, 2015

We have all been guilty of it at some point; whether it was while driving, on vacation or right before bed, we have all put in hours while off the clock. In fact, a recent study conducted by Cint found that seven out of 10 U.S. employees regularly work outside of office hours, most putting in about six hours per week in addition to their contracted hours.

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Topics: Cloud Apps, enterprise mobility, remote workers

How to Drive Your Employees Toward Better Collaboration

Posted by Alex Misevski on Thu, Jun 04, 2015
Every day, employees come into the office and settle into the driver’s seat. Some “drive” more slowly, especially if navigating windy roads (say, a complex project); some are on cruise control, particularly during a steady week; and others accelerate in an effort to reach their final destination (i.e., the end of an assignment) faster.
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Topics: better collaboration, Cloud Apps, Productivity

Three Benefits of Embedded Communications for Retail

Posted by Lee Ho on Mon, Jun 01, 2015

Embedded real-time UC&C—otherwise known as a UC application—enables organizations worldwide to more seamlessly, productively and cost-efficiently collaborate with employees and customers. Retailers in particular could significantly benefit from embedding real-time communications (like IM, click-to-call, presence and video conferencing) into cloud-based collaboration applications (like Google Apps and Office365), especially as they look to expedite everyday business processes and improve the shopping experience for customers.

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Topics: Cloud Apps, better customer communications, embedded communications

Three Ways Manufacturers Benefit from Better Collaboration

Posted by Lee Ho on Fri, May 29, 2015

Employees who work in manufacturing are no stranger to the need to seamlessly communicate and collaborate; problem-solving, thinking on the fly and creating new ideas are second nature to these individuals. So, the question isn’t if manufacturing companies need better collaboration but how they can ensure this in the workplace.

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Topics: unified communications, better collaboration, Cloud Apps

How Embedded Communications Can Improve Business Outcomes

Posted by Lee Ho on Mon, May 11, 2015

The average employee today can be described as a multitasking master, but what does this mean for the quality of their work? After all, an individual can willingly don multiple hats and balance varying responsibilities but the quality of work may suffer.

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Topics: Cloud Apps, Productivity, embedded communications

Three Reasons Why Your Organization Needs Embedded Communications

Posted by Sue Fernand on Tue, Apr 21, 2015

Companies may feel extremely productive when using cloud-based collaboration applications like Google Apps, Office 365, Jive or Salesforce Chatter, but the majority of these applications only really seem to help individual users. That is, these applications can be very helpful and user-friendly, but they aren’t capable of serving as completely transformative enterprise collaboration solutions.

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Topics: Cloud Apps, Productivity, embedded communications

Why Businesses Are Getting on Board with Mobile Apps & How You Can Too

Posted by Diane Lai on Wed, Jan 21, 2015

If recent research has shown us anything, it’s that businesses are officially jumping ship with their mainframe applications to embrace cloud computing with open arms. Just consider the following research we found after some digging:

>  Ninety-eight percent of today’s Fortune 500 companies have adopted Apple’s iOS system (source).

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Topics: better collaboration, Cloud Apps, enterprise mobility

What’s in Your Enterprise Collaboration Playbook?

Posted by Sindi Markette on Sun, Nov 02, 2014

Why are the Denver Broncos, Arizona Cardinals, New Enlgland Patriots, and Dallas Cowboys ahead of the pack? With only one or two losses apiece respectively, these NFL teams’ playbooks must contain the secret ingredients to surpass their rivals week after week. But what about your company’s playbook? Do you have unbeatable plays that will keep you ahead?

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Topics: better collaboration, Cloud Apps, hybrid communications

Six Apps Salespeople Need in Their Back Pocket to Seal the Deal

Posted by Diane Lai on Fri, Oct 10, 2014

Sales processes nowadays look nothing like they used to. Whereas in the past salespeople leaned on the old pencil-and-paper model and used rolodexes to store contact information, today’s top performers boast an arsenal of applications and strategies driven by cloud computing and UC for collaborating on proposals, connecting with prospects, training sales reps and closing deals.

A new era of sales is definitely here, and it’s being driven by innovative real-time communications and collaboration technology. As such, sales teams must have the right tools to get the job done. Esna knows this, which is why we’re so thrilled to have recently become a member of the Cloud Collective, an exciting coalition of the industry’s strongest Salesforce partners that work to arm sales teams with the very best cloud tools. Our leading embedded real-time communication and collaboration solutions, like Officelinx for Salesforce CRM, make Esna a perfect fit for this strong cloud ecosystem of key market players. 

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Topics: sales communications, Salesforce, Cloud Apps

Busy Professionals Need the Power of Speed for Effective Collaboration

Posted by Lee Ho on Wed, Jun 25, 2014

Most of us know the story of Wile E. Coyote and The Road Runner. Created by Warner Bros. back in the 1940s, the always-hungry Coyote constantly chases the speedy Road Runner through the desert. But the Road Runner always outpaces his rival, leaving Coyote reaching for air.

The Road Runner’s shrewd counterattacks and avoidance of harm in a volatile setting can be very reflective of today’s next-generation workplace. During the workday, employees want to be just like the Road Runner—too fast to catch, leaving competitors in the dust. But with outdated communications platforms and traditional collaboration techniques, some companies have come dangerously close to having the anvil drop on their heads. 

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Topics: Cloud Apps, Telecommuting, Productivity

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