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Three Communication Practices that Waste Employees’ Time

Posted by Alex Misevski on Wed, Aug 05, 2015

No company can remain efficient nor profitable without the ability to seamlessly communicate and collaborate. The level of efficiency and profitability a company experiences, however, depends on the technology it has implemented in order to do so. Below are three communication technologies and practices that could be slowing your team down and wasting vital work hours:

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Topics: better collaboration, employee happiness, Productivity

Unlock Enterprise Freedom This Fourth of July

Posted by Lee Ho on Wed, Jul 01, 2015

The Fourth of July is right around the corner for those of us here in the U.S. Besides hot dogs, hamburgers and fireworks, I got to thinking about how important independence is, especially in the workplace. Independence can fuel innovation. It helps to identify the next company hero by allowing people to come up with new and different ways to solve problems.

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Topics: better collaboration, communication ease, TaskHop

Top Benefits of Using Google Apps for Work

Posted by Lee Ho on Thu, Jun 25, 2015

Google Apps is quickly gaining market share in the enterprise realm. According to research from Gartner, the collaboration platform grew from owning just 10 percent of office market share in 2007 to about 50 percent in 2012—and that number is continually increasing.

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Topics: Google Apps, better collaboration, UC for Education

Employee-Owned or Corporate-Issued Devices: Which Strategy is Better?

Posted by Alex Misevski on Fri, Jun 19, 2015

 With employees experiencing higher levels of productivity and satisfaction using mobile devices for work, more companies are embracing the idea of creating or expanding their mobile and remote work policies. In fact, a recent study revealed that the majority of employees, especially those working in government, feel they cannot perform their jobs effectively without their mobile devices.

So, while it’s clear that employees desire the ability to work using mobile devices, each company must determine what kind of devices their employees will be permitted to use. The choice involves whether to issue corporate-owned devices or to enable bring your own device (BYOD) for employees who want to use their personally owned devices for work.

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Topics: technology ROI, better collaboration, Productivity

How to Drive Your Employees Toward Better Collaboration

Posted by Alex Misevski on Thu, Jun 04, 2015
Every day, employees come into the office and settle into the driver’s seat. Some “drive” more slowly, especially if navigating windy roads (say, a complex project); some are on cruise control, particularly during a steady week; and others accelerate in an effort to reach their final destination (i.e., the end of an assignment) faster.
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Topics: better collaboration, Cloud Apps, Productivity

Three Ways Manufacturers Benefit from Better Collaboration

Posted by Lee Ho on Fri, May 29, 2015

Employees who work in manufacturing are no stranger to the need to seamlessly communicate and collaborate; problem-solving, thinking on the fly and creating new ideas are second nature to these individuals. So, the question isn’t if manufacturing companies need better collaboration but how they can ensure this in the workplace.

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Topics: unified communications, better collaboration, Cloud Apps

Better together : Esna Joins the Avaya Family

Posted by Mohammad Nezarati on Thu, May 28, 2015

Today is a big day for the Esna team. After 26 years, we embark on a new phase of our journey. We’re excited to become part of the Avaya family, as announced earlier today.

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Topics: partners, better collaboration, Avaya

How To Foster More Collaborative Marketing

Posted by Lee Ho on Thu, Apr 30, 2015

As a marketing manager you barely have enough time to grab a cup of coffee in the morning, let alone identify innovative new ways for your team to communicate and collaborate. But research shows that collaboration and constant communication is integral for overall marketing success. 

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Topics: better collaboration, Productivity, time management

Improve Your Sales Process with Better Collaboration

Posted by David Ballins on Wed, Apr 22, 2015

Among the many challenges that sales managers face today, one of the biggest involves equipping their teams with the necessary tools to easily communicate and collaborate with one another. Chances are your sales team is lagging—or at the very least not performing at peak capacity—without the right collaboration tools. For example, in conducting some research of our own we found that:

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Topics: sales communications, better collaboration, Salesforce

3 Questions Every Manager Should Ask to Improve Internal Collaboration

Posted by Diane Lai on Tue, Apr 14, 2015

As a department head or manager, you are entrusted with the difficult job of unifying a team of employees to work toward one collective goal. For example, for a sales team, this goal might involve closing 10 deals in one month. Or, for a marketing team, it may be increasing the company’s email open rates by 5 percent within a given time frame.

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Topics: better collaboration, Telecommuting, communication ease

How to Seamlessly Transition Your Legacy Video Solution

Posted by Lee Ho on Wed, Apr 08, 2015

Recently our team traveled to sunny Orlando, Florida, to attend Enterprise Connect 2015, the leading event surrounding emerging communication technologies like WebRTC, wireless, video, unified communications and cloud.

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Topics: Enterprise Connect, better collaboration, video communications

The New Unified Communications is Embedded Collaboration—Part 2

Posted by Lee Ho on Mon, Mar 23, 2015

In part one of this series we discussed unified communications and how, despite its many benefits, the technology remains underutilized if it does not support business users’ mobile and cloud-based needs. That is, to maximize employee productivity, companies must natively embed unified communications (UC) within the mobile, cloud-based applications that employees use every day to get work done (think Salesforce, Google Apps for Work and Jive).

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Topics: unified communications, better collaboration, embedded communications

The New Unified Communications is Embedded Collaboration—Part 1

Posted by Lee Ho on Mon, Mar 16, 2015

The business value of unified communications—the integration of real-time and non-real-time communications—is outstanding. UC enables organizations to streamline workflows and processes and significantly lower capital expenses; however, despite its benefits, many people believe that UC has yet to reach its full potential.

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Topics: unified communications, better collaboration, embedded communications

Get Your Business Collaborating from Lights to Flag

Posted by Giles Houston on Mon, Mar 09, 2015

People talk about the golden age of motor racing, when drivers were drivers, and cars were cars. A lot has been said about the rate of technological development in the sport in recent years, particularly with the introduction of the new hybrid engine technology at the beginning of last season.

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Topics: technology ROI, better collaboration, hybrid communications

Meeting Challenges of a Mobile Workforce with Unified Communications

Posted by Lee Ho on Thu, Feb 26, 2015

There’s a lot of information being circulated across the Web about the importance of incorporating mobility into business processes and workflows, but what about organizations that are already highly mobile? For instance, only one member of our marketing team works out of Esna’s corporate HQ, while the rest of us work from home and satellite offices across North America.

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Topics: better collaboration, remote workers, embedded communications

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