No company can remain efficient nor profitable without the ability to seamlessly communicate and collaborate. The level of efficiency and profitability a company experiences, however, depends on the technology it has implemented in order to do so. Below are three communication technologies and practices that could be slowing your team down and wasting vital work hours:
The Fourth of July is right around the corner for those of us here in the U.S. Besides hot dogs, hamburgers and fireworks, I got to thinking about how important independence is, especially in the workplace. Independence can fuel innovation. It helps to identify the next company hero by allowing people to come up with new and different ways to solve problems.
Google Apps is quickly gaining market share in the enterprise realm. According to research from Gartner, the collaboration platform grew from owning just 10 percent of office market share in 2007 to about 50 percent in 2012—and that number is continually increasing.
With employees experiencing higher levels of productivity and satisfaction using mobile devices for work, more companies are embracing the idea of creating or expanding their mobile and remote work policies. In fact, a recent study revealed that the majority of employees, especially those working in government, feel they cannot perform their jobs effectively without their mobile devices.
So, while it’s clear that employees desire the ability to work using mobile devices, each company must determine what kind of devices their employees will be permitted to use. The choice involves whether to issue corporate-owned devices or to enable bring your own device (BYOD) for employees who want to use their personally owned devices for work.
Employees who work in manufacturing are no stranger to the need to seamlessly communicate and collaborate; problem-solving, thinking on the fly and creating new ideas are second nature to these individuals. So, the question isn’t if manufacturing companies need better collaboration but how they can ensure this in the workplace.
Today is a big day for the Esna team. After 26 years, we embark on a new phase of our journey. We’re excited to become part of the Avaya family, as announced earlier today.
As a marketing manager you barely have enough time to grab a cup of coffee in the morning, let alone identify innovative new ways for your team to communicate and collaborate. But research shows that collaboration and constant communication is integral for overall marketing success.
Among the many challenges that sales managers face today, one of the biggest involves equipping their teams with the necessary tools to easily communicate and collaborate with one another. Chances are your sales team is lagging—or at the very least not performing at peak capacity—without the right collaboration tools. For example, in conducting some research of our own we found that:
As a department head or manager, you are entrusted with the difficult job of unifying a team of employees to work toward one collective goal. For example, for a sales team, this goal might involve closing 10 deals in one month. Or, for a marketing team, it may be increasing the company’s email open rates by 5 percent within a given time frame.
Recently our team traveled to sunny Orlando, Florida, to attend Enterprise Connect 2015, the leading event surrounding emerging communication technologies like WebRTC, wireless, video, unified communications and cloud.
In part one of this series we discussed unified communications and how, despite its many benefits, the technology remains underutilized if it does not support business users’ mobile and cloud-based needs. That is, to maximize employee productivity, companies must natively embed unified communications (UC) within the mobile, cloud-based applications that employees use every day to get work done (think Salesforce, Google Apps for Work and Jive).
The business value of unified communications—the integration of real-time and non-real-time communications—is outstanding. UC enables organizations to streamline workflows and processes and significantly lower capital expenses; however, despite its benefits, many people believe that UC has yet to reach its full potential.
People talk about the golden age of motor racing, when drivers were drivers, and cars were cars. A lot has been said about the rate of technological development in the sport in recent years, particularly with the introduction of the new hybrid engine technology at the beginning of last season.
There’s a lot of information being circulated across the Web about the importance of incorporating mobility into business processes and workflows, but what about organizations that are already highly mobile? For instance, only one member of our marketing team works out of Esna’s corporate HQ, while the rest of us work from home and satellite offices across North America.