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Collaboration and Communication Powered by Esna

Posted by David Lover on Wed, Sep 16, 2015

Avaya's acquisition of Esna has the potential to be very transformational for Avaya. Yes, there are currently some awkward overlaps in the portfolio, but I would expect those to get ironed out in the future product roadmaps. This acquisition puts Avaya right in the middle of some of the big trends that are happening in communications. 

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Topics: Esna Technologies, Avaya

Embracing a multi-vendor Environment Part 1—Organizational Fears

Posted by Sindi Markette on Mon, Sep 14, 2015

As we previously covered on this blog, companies are slowly but surely turning to multiple platform vendors to bolster departmental communications and better meet the needs of specific end users. In fact, contract values for IT outsourcing in the U.S. rose nearly 20 percent in 3Q14, according to research from IDG.

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Topics: technology ROI, embedded communications, interoperability

The Key to IT Budget Success: Invest in the User Experience, Not More Technology

Posted by Davide Petramala on Fri, Sep 11, 2015

Think about the various departments within a single enterprise. From marketing to HR to finance to sales, each team may use different communications platforms, offered by different vendors, based on specific needs. For example, a number of applications are available for use by sales teams to manage prospects and customers. On the other hand, your marketing department’s campaigns may heavily rely on a specific chat system to communicate in real time. Meanwhile, the C-suite might leverage a particular conferencing platform to conduct meetings with international partners and key stakeholders.

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Topics: technology ROI, user experience

What Does the Future of Interoperability Look Like?

Posted by Sindi Markette on Thu, Sep 10, 2015

Mohammad Nezarati, Avaya GM, UC Applications Speaks

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Topics: user experience, Avaya, embedded communications

Esna Wins TMC’s 2015 Communications Solutions Product of the Year Award

Posted by Sindi Markette on Wed, Sep 09, 2015

Our goal at Esna is simple: Create products that disrupt, transform and enhance the state of enterprise communications and collaboration today.

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Topics: Cisco, Esna Technologies, Esna iLink

The Enterprise Collaboration Market is Hot, but Don’t Get Burned by Bad Technology

Posted by Lee Ho on Fri, Sep 04, 2015

We’re amidst an exciting time in the world of enterprise collaboration. Specifically, chief decision makers are deepening their understanding of collaboration as less of a technology buzzword and more as an addition to their arsenal of tools for establishing lasting organizational change—from changing culture to improving employee satisfaction and health.

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Topics: employee happiness, Productivity, embedded communications

The Best Communication Tools for Remote Working Success

Posted by Lee Ho on Tue, Sep 01, 2015

If you’re a manager of any kind, take a moment to think about the team you oversee. How many people in your department work from home at night—even if it’s just to catch up on a few emails? How many hop on a quick conference call while running errands during their lunch break?

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Topics: Productivity, remote workers, embedded communications

Top Communication, Collaboration Challenges for International Offices

Posted by Lee Ho on Tue, Aug 25, 2015

For local or regional companies not up to date on state-of-the-art technology, keeping in-house employees communicating and collectively focused is hard enough; imagine the exponential challenge this poses for organizations that operate across the globe.

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Topics: voicemail, enterprise mobility, embedded communications

Why Embedded UC Accelerates the Sales Cycle

Posted by Davide Petramala on Mon, Aug 24, 2015

Your company works tirelessly to attract and retain new customers. Your editorial team, for instance, may churn out new gated assets (i.e. eBooks, whitepapers) every quarter in order to promote brand awareness. Your marketing division may collaborate on targeted new campaigns in order to keep existing customers engaged based on where they are in the customer journey.

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Topics: Salesforce, Sales Collaboration, embedded communications

Get to Know the Developers: Product Manager Pedram Mohammadi

Posted by Sindi Markette on Thu, Aug 20, 2015

Tens of thousands of customers use Esna’s embedded UC&C products in order to seamlessly communicate and collaborate; however, there are only a few who skillfully work behind the scenes to make the magic happen. In our “Get to Know the Developers” series, we’ll be pulling back the curtain to reveal who some of these experts are. Most recently we featured our Senior Product Manager Bryan Dingwall. Now we’re casting the spotlight on Product Manager Pedram Mohammadi, who recently sat down to discuss what he loves most about his role and why he’s passionate about Esna’s products.

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Topics: Esna Technologies, Microsoft Office, Meet the Developer

Why One Vendor Sometimes Isn’t Enough

Posted by Sindi Markette on Tue, Aug 18, 2015

As technology vendors broaden their service offerings in an effort to gain market share, enterprise customers have more options than ever for excelling communications and collaboration.   

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Topics: technology ROI, embedded communications, Microsoft Office

Improve Employee Happiness with Embedded Communications

Posted by Sindi Markette on Fri, Aug 14, 2015

Finally Doing Away With the ‘I Don’t Knows’ and ‘Not Nows’ in the Workplace

There seems to be a case of the “I don’t knows” within the modern day workplace, and it’s a fast-spreading, contagious disease. Without the right tools and technologies, it’s not uncommon for employees to pass off responsibilities or duties to one another simply by shrugging them off their own shoulders. When following up on a task, project or other deadline-driven initiative, for example, unprepared workers can resort to the fact that either the present is not a good time for a follow-up, or they simply don’t have an answer.  

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Topics: employee happiness, Productivity, embedded communications

Esna for Office 365: A Winning Combination

Posted by Mohammad Nezarati on Tue, Aug 11, 2015

For more than 25 years, Esna has developed enterprise software solutions that integrate communication and collaboration tools into the business applications that we use everyday to get work done. We boast a long history in this space, dating back to the 1990s when our products integrated with desktop applications in Windows 95 and Microsoft Outlook.

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Topics: Esna Technologies, embedded communications, Microsoft Office

Three Communication Practices that Waste Employees’ Time

Posted by Alex Misevski on Wed, Aug 05, 2015

No company can remain efficient nor profitable without the ability to seamlessly communicate and collaborate. The level of efficiency and profitability a company experiences, however, depends on the technology it has implemented in order to do so. Below are three communication technologies and practices that could be slowing your team down and wasting vital work hours:

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Topics: better collaboration, employee happiness, Productivity

Prevent Your Team From Losing Focus This Summer with Collaboration

Posted by Alex Misevski on Mon, Aug 03, 2015

Employers have a more difficult time keeping a fire lit under their teams during the sunny days of summer. In employees’ eyes, the season offers up prime conditions for taking advantage of paid time off to travel or just relax in vacation mode. Many companies even support summer enjoyment by decreasing Friday work hours.

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Topics: employee happiness, Productivity, collaboration tools

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