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Sindi Markette

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Embracing a Multi-vendor Environment Part 2—Overcoming Organizational Fears

Posted by Sindi Markette on Wed, Sep 23, 2015

Over the years, as you have retooled your communications/collaboration strategy, you may have come to the realization that one single platform simply isn’t enough to support the diverse responsibilities of your various departments. In other words, requiring each department within your organization to operate using the same collaboration infrastructure may not be logical or in your business’s best interests.

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Topics: technology ROI, embedded communications, interoperability

Embracing a multi-vendor Environment Part 1—Organizational Fears

Posted by Sindi Markette on Mon, Sep 14, 2015

As we previously covered on this blog, companies are slowly but surely turning to multiple platform vendors to bolster departmental communications and better meet the needs of specific end users. In fact, contract values for IT outsourcing in the U.S. rose nearly 20 percent in 3Q14, according to research from IDG.

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Topics: technology ROI, embedded communications, interoperability

What Does the Future of Interoperability Look Like?

Posted by Sindi Markette on Thu, Sep 10, 2015

Mohammad Nezarati, Avaya GM, UC Applications Speaks

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Topics: user experience, Avaya, embedded communications

Esna Wins TMC’s 2015 Communications Solutions Product of the Year Award

Posted by Sindi Markette on Wed, Sep 09, 2015

Our goal at Esna is simple: Create products that disrupt, transform and enhance the state of enterprise communications and collaboration today.

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Topics: Cisco, Esna Technologies, Esna iLink

Get to Know the Developers: Product Manager Pedram Mohammadi

Posted by Sindi Markette on Thu, Aug 20, 2015

Tens of thousands of customers use Esna’s embedded UC&C products in order to seamlessly communicate and collaborate; however, there are only a few who skillfully work behind the scenes to make the magic happen. In our “Get to Know the Developers” series, we’ll be pulling back the curtain to reveal who some of these experts are. Most recently we featured our Senior Product Manager Bryan Dingwall. Now we’re casting the spotlight on Product Manager Pedram Mohammadi, who recently sat down to discuss what he loves most about his role and why he’s passionate about Esna’s products.

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Topics: Esna Technologies, Microsoft Office, Meet the Developer

Why One Vendor Sometimes Isn’t Enough

Posted by Sindi Markette on Tue, Aug 18, 2015

As technology vendors broaden their service offerings in an effort to gain market share, enterprise customers have more options than ever for excelling communications and collaboration.   

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Topics: technology ROI, embedded communications, Microsoft Office

Improve Employee Happiness with Embedded Communications

Posted by Sindi Markette on Fri, Aug 14, 2015

Finally Doing Away With the ‘I Don’t Knows’ and ‘Not Nows’ in the Workplace

There seems to be a case of the “I don’t knows” within the modern day workplace, and it’s a fast-spreading, contagious disease. Without the right tools and technologies, it’s not uncommon for employees to pass off responsibilities or duties to one another simply by shrugging them off their own shoulders. When following up on a task, project or other deadline-driven initiative, for example, unprepared workers can resort to the fact that either the present is not a good time for a follow-up, or they simply don’t have an answer.  

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Topics: employee happiness, Productivity, embedded communications

You May Not Be Productive Working Remotely, But Your Team May Be

Posted by Sindi Markette on Tue, Jul 28, 2015

One’s ability to work remotely depends on his or her position within the company. For example, it can be difficult for Managers, Directors or C-level executives to work outside of the office. Although these people frequently work outside of the office while traveling to meet with prospects, collaborate with partners and network with other thought leaders, during a regular workday these leaders’ should be on-premises in order to effectively oversee operations, direct and influence company culture and ensure team unity.

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Topics: Productivity, collaboration tools, remote workers

Get to Know the Developers: Senior Product Manager Bryan Dingwall

Posted by Sindi Markette on Thu, Jul 23, 2015

There are many people at Esna who diligently work behind the scenes in order to ensure our products and services best meet the needs of our customers. In our new “Get to Know the Developers” series, Esna will be shining a spotlight on some of our company’s best and brightest. We couldn’t think of anyone better to kick off our series than our very own Senior Product Manager Bryan Dingwall.

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Topics: Esna Technologies, Cloud Apps, Meet the Developer

How 15 Years on the Web Has Changed Communication and Collaboration

Posted by Sindi Markette on Tue, Jul 14, 2015

The Internet has undergone drastic improvements over the last 15 years. Consider what the Internet looked like in the year 2000—a time before the mainstream use of smartphones or terms like “IoT” and “cloud computing” were commonplace.

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Topics: collaboration stats, Infographics, embedded communications

Evolution of Communications [Infographic]

Posted by Sindi Markette on Mon, Jun 29, 2015

Step inside Esna’s time machine and observe the unique evolution of communications over the last 15 years. Explore in this infographic the massive proliferation of Internet users since the start of the new millennium; the unprecedented growth of tried and true enterprise communication methods; and the undeniable emergence of new collaboration services and how they are ushering in the next generation of communication-enabled business applications. 

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Topics: Infographics, communication ease, embedded communications

Designing the Ultimate Collaboration Experience

Posted by Sindi Markette on Tue, Jan 27, 2015

 The beginning of a new year reinvigorates businesses to push boundaries further, identify more exciting growth opportunities and build bigger and better strategies for providing the utmost client value. Esna decided to kick off 2015 by delivering an entirely new user experience for a few of our real time collaboration solutions.

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Topics: Esna Technologies, Esna iLink, Meet the Developer

Esna Looks Back on Another Successful Year in Unified Communications

Posted by Sindi Markette on Thu, Jan 01, 2015

2014 was a year full of excitement, progress and celebration for Esna in the unified communications industry. As we turn the page to 2015, we want to share a look back on some of the milestones we’ve achieved during the past 12 months.

Our 25th anniversary:

This year, we took great pride in celebrating 25 years of excellence and evolution in enterprise communications and collaboration since being founded in 1989. A quarter-century’s worth of experience with and dedication to our clientsis gratifying yet humbling. We were thrilled to be accompanied in our celebration by a number of our customers and partners thatjoined their voices with ours tocommemorate our mutualsuccesses to date. We wouldn’t be where we are today without their support and ongoing relationships—and to that we say thank you!

Read more about these valued partners like Cisco, and clients like AutoPlanetLamar Advertising, and Hunter Douglas.


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Topics: unified communications, Partner Spotlights, 25 Years of Collaboration

What is Sales Really Doing With Their Time? [Infographic]

Posted by Sindi Markette on Thu, Dec 04, 2014

Sales is the Revenue Engine of Your Company—Ready to Drive?

Be honest: how much credit do you give your sales team for the job they do? We know how frustrating it can be when a sales rep tells a client the wrong thing or when a contract feels like it’s taking too long to go through. But, at the end of the day, your sales team’s performance is dependent on the tools they have for the job—and equipping them with the strongest tools possible is the responsibility of their sales manager.

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Topics: CRM, Infographics, Sales Collaboration

Cisco Shares in the Celebration of Esna’s 25th Anniversary

Posted by Sindi Markette on Tue, Nov 25, 2014

Esna’s 25th anniversary celebration this year has given us an opportunity to give thanks to our customers and partners that have helped us to grow our business. With deep appreciation, we acknowledge our indebtednessto these business friends who have climbed with us to the pinnacle of success, supporting us as we became a top-of-the-line innovative provider of collaboration and communications tools, such as Esna Officelinx, Esna Cloudlink and Esna iLink solutions.

Our partnerships have enabled us to provide the right solutions that help our customers achieve great results. Our partners, therefore, play a significant role in our customers’ success. And with the benefit of our partners’ knowledge, products and services, Esna’s strong technological foundationhas been further strengthened. In this article, we shine a spotlight on Cisco, one of our premier partners.

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Topics: unified communications, Partner Spotlights, 25 Years of Collaboration

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