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Lee Ho

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2015 – A Transformational Year for Esna

Posted by Lee Ho on Mon, Dec 21, 2015

Last year was certainly notable for Esna, as it represented 25 years of successful business for the company. This year, however, has been one of the organization’s most impactful as a result of being successfully acquired by Avaya. Former CEO at Esna Mohammad Nezarati, now General Manager and Vice President of UC Applications at Avaya, recently sat down to reflect on how this acquisition will bring continued growth and innovation for the two companies—and the benefits that customers will enjoy as a result.

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Topics: Esna

Embracing Next Generation Team Engagement

Posted by Lee Ho on Wed, Dec 02, 2015

Slack, Cisco Spark, Salesforce Chatter, Huddle, Box - the list of enterprise tools for improving team collaboration goes on. These tools empower employees across various departments with capabilities such as file sharing, cloud storage, calendaring, discussion boards, reporting, third-party system integration and more. 

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Topics: team engagement

The High Cost of Doing Nothing: Why You Need to Reassess Your Communications Strategy Before it’s Too Late

Posted by Lee Ho on Mon, Nov 30, 2015

Your enterprise is gearing up for the start of a new year, making now perhaps the best time to reassess the communications and collaboration technology that you have in place. With each new year your organization continues to grow and evolve; your platforms and processes should be adapting and changing, as well. Research shows that there could be serious repercussions of doing nothing—that is, turning a blind eye to your organization’s evolving communication needs.

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Topics: collaboration tools, communication ease

We’re Especially Thankful This Year for These Three Productivity Enhancing Tools

Posted by Lee Ho on Wed, Nov 25, 2015

’Tis the season for turkey, pumpkin pie and quality time spent with friends and family. Above all, however, it’s the season for expressing gratitude for the many things we count as blessings in our lives. You may be thankful for your financial security, for example, or for your continued health and happiness.

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Topics: Google Apps, CRM, Salesforce, Office 365

Mohammad Nezarati ITEXPO Keynote: We Must Change What it Means to be Truly Connected

Posted by Lee Ho on Wed, Oct 21, 2015
  • If you didn’t catch it, Mohammad Nezarati, GM and VP of UC applications at Avaya, delivered a keynote speech on the future of communications at ITEXPO West 2015, a global business technology event that took place from October 5-8 in Anaheim, CA.

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Topics: Cloud Apps, embedded communications

The Enterprise Collaboration Market is Hot, but Don’t Get Burned by Bad Technology

Posted by Lee Ho on Fri, Sep 04, 2015

We’re amidst an exciting time in the world of enterprise collaboration. Specifically, chief decision makers are deepening their understanding of collaboration as less of a technology buzzword and more as an addition to their arsenal of tools for establishing lasting organizational change—from changing culture to improving employee satisfaction and health.

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Topics: employee happiness, Productivity, embedded communications

The Best Communication Tools for Remote Working Success

Posted by Lee Ho on Tue, Sep 01, 2015

If you’re a manager of any kind, take a moment to think about the team you oversee. How many people in your department work from home at night—even if it’s just to catch up on a few emails? How many hop on a quick conference call while running errands during their lunch break?

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Topics: Productivity, remote workers, embedded communications

Top Communication, Collaboration Challenges for International Offices

Posted by Lee Ho on Tue, Aug 25, 2015

For local or regional companies not up to date on state-of-the-art technology, keeping in-house employees communicating and collectively focused is hard enough; imagine the exponential challenge this poses for organizations that operate across the globe.

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Topics: voicemail, enterprise mobility, embedded communications

Creativity and Productivity: Complementary or Contradictory?

Posted by Lee Ho on Thu, Jul 30, 2015

In the world of enterprise collaboration, employers should be keeping a close eye on hiring and nurturing employees who are characterized as being creative thinkers. There are common traits that these highly creative people embody in comparison to others who may be a bit more technical. In a recent article covering the subject, the Huffington Post described these creative types as being hyper-observational and people who seek experiences and ask questions in order to see the big picture, for example.

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Topics: employee happiness, Productivity, collaboration tools

In Redefining the Workplace, Employers Must Redefine Communications

Posted by Lee Ho on Mon, Jul 20, 2015

Imagine you’re working remotely today.

What does your workplace look like? If you’re working from home, you might be using some sort of duplicated office setting. Chances are just as likely, however, that you’re sitting on your sofa with your laptop propped up in front of you.

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Topics: Productivity, remote workers, embedded communications

The Benefits of Embedded UC&C for Finance

Posted by Lee Ho on Thu, Jul 16, 2015

The financial sector is no exception when it comes to the powerful impact that cloud computing and unified communications and collaboration (UC&C) can have on internal operations and workflows. From credit card companies to banks to insurance agencies, let’s take a look at a few key benefits of embedded UC&C for finance organizations:

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Topics: mobile, cloud computing, embedded communications

No More Cut and Paste - Esna iLink for WebEx Now Integrates with Microsoft Office 365

Posted by Lee Ho on Wed, Jul 08, 2015

What can be more annoying and time consuming than having to schedule a WebEx meeting on, email the meeting details to yourself, open that email, highlight and copy the meeting details, open your calendar, create a new meeting and paste those details in your invite?

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Topics: Productivity, collaboration tools, enterprise mobility

Unlock Enterprise Freedom This Fourth of July

Posted by Lee Ho on Wed, Jul 01, 2015

The Fourth of July is right around the corner for those of us here in the U.S. Besides hot dogs, hamburgers and fireworks, I got to thinking about how important independence is, especially in the workplace. Independence can fuel innovation. It helps to identify the next company hero by allowing people to come up with new and different ways to solve problems.

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Topics: better collaboration, communication ease, TaskHop

Top Benefits of Using Google Apps for Work

Posted by Lee Ho on Thu, Jun 25, 2015

Google Apps is quickly gaining market share in the enterprise realm. According to research from Gartner, the collaboration platform grew from owning just 10 percent of office market share in 2007 to about 50 percent in 2012—and that number is continually increasing.

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Topics: Google Apps, better collaboration, UC for Education

Do You Have Happy Employees?

Posted by Lee Ho on Mon, Jun 22, 2015

Every employer should be striving to keep his or her employees happy in order to maintain a positive company culture, increase retention and boost long-term profit. According to a recent study conducted by Virgin Pulse, your best means for doing so involves striking a solid work and home life balance—or providing flexible working arrangements—and fostering positive and collaborative relationships between workers and managers.

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Topics: employee happiness, Productivity, embedded communications

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