Today is a big day for the Esna team. After 26 years, we embark on a new phase of our journey. We’re excited to become part of the Avaya family, as announced earlier today.
According to Microsoft’s Q22015 reported earnings released in January, Office 365 helped drive cloud computing revenue towards an incredible 114 percent growth, contributing to annual revenue of $5.5 billion. With an estimated 46 million paid Office 365 subscribers in use today—according to some estimates that number climbs to 80 million when factoring in trial users, etc.—chances are your organization relies on this cloud-based application for optimizing internal and external communications and collaboration.
From traditional communication methods like phone and email to more advanced, cloud-based tools like IM, presence and video conferencing, technology is and always will be at the heart of enterprise communications and collaboration.
Research shows that the average American will own five Internet-connected devices by 2017. Furthermore, according to the most recent research available from the United States Department of Transportation, Americans make over 400 million long-distance business trips every year.
The average employee today can be described as a multitasking master, but what does this mean for the quality of their work? After all, an individual can willingly don multiple hats and balance varying responsibilities but the quality of work may suffer.
If you’re a frequent reader of this blog then you are likely aware of the importance of embedded communications (UC)—specifically through the use of a UC application, which embeds UC features within the third-party cloud-based applications that employees use every day. These include applications such as Google Apps, Jive, Office 365 and Salesforce Chatter.
As a marketing manager you barely have enough time to grab a cup of coffee in the morning, let alone identify innovative new ways for your team to communicate and collaborate. But research shows that collaboration and constant communication is integral for overall marketing success.
Among the many challenges that sales managers face today, one of the biggest involves equipping their teams with the necessary tools to easily communicate and collaborate with one another. Chances are your sales team is lagging—or at the very least not performing at peak capacity—without the right collaboration tools. For example, in conducting some research of our own we found that:
Companies may feel extremely productive when using cloud-based collaboration applications like Google Apps, Office 365, Jive or Salesforce Chatter, but the majority of these applications only really seem to help individual users. That is, these applications can be very helpful and user-friendly, but they aren’t capable of serving as completely transformative enterprise collaboration solutions.
Despite global advances in technology and a growing demand for innovation, it’s harder than it’s ever been to launch a successful product or service or to roll out a new marketing campaign. Today’s companies are mammoth compared to what they once were, and getting everyone within a company on the same page can be an enormous challenge.
As a department head or manager, you are entrusted with the difficult job of unifying a team of employees to work toward one collective goal. For example, for a sales team, this goal might involve closing 10 deals in one month. Or, for a marketing team, it may be increasing the company’s email open rates by 5 percent within a given time frame.
Today we release our newest version of Esna iLink for Cisco™ Jabber, featuring an improved user experience and updated user interface (UI) that makes it easier than ever for people to communicate and collaborate.
Recently our team traveled to sunny Orlando, Florida, to attend Enterprise Connect 2015, the leading event surrounding emerging communication technologies like WebRTC, wireless, video, unified communications and cloud.
In Part 1 of this series, we explored the reasons that many business owners feel a “false sense of accomplishment” with their enterprise collaboration strategies: They are using the wrong collaboration tools—specifically, consumer-driven social tools like Facebook and Twitter.
ResearchandMarkets predicts that the global enterprise collaboration market will grow from $47.3 billion in 2014 to $70.61 billion by 2019. This market growth clearly indicates that business owners are investing in collaboration tools to improve internal communications, streamline operations and identify new revenue and growth opportunities. But in what kinds of collaborative tools are business owners investing? And are these investments really helping them to accomplish their end goals?