Easily Shifting from On-premises to Cloud Communications

Posted by Diane Lai on Wed, Mar 25, 2015

While some organizations—like many in healthcare, finance and government—must migrate to cloud more slowly due to regulatory compliance requirements, your organization may be one of many that can start making small yet impactful steps towards cloud communications today. After all, one of the best advantages of the cloud is that, unlike physical on-premises equipment, there is no full rip and replace needed. This makes it easier than ever for business owners to start transitioning processes to a secure, trusted and more cost-efficient cloud-based environment.

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Topics: technology ROI, cloud computing, hybrid communications

The New Unified Communications is Embedded Collaboration—Part 2

Posted by Lee Ho on Mon, Mar 23, 2015

In part one of this series we discussed unified communications and how, despite its many benefits, the technology remains underutilized if it does not support business users’ mobile and cloud-based needs. That is, to maximize employee productivity, companies must natively embed unified communications (UC) within the mobile, cloud-based applications that employees use every day to get work done (think Salesforce, Google Apps for Work and Jive).

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Topics: unified communications, better collaboration, embedded communications

Officelinx Takes Honors: Unified Communications Product of the Year

Posted by Laurie Myer on Wed, Mar 18, 2015

Esna is on a mission to make it easy for people to communicate and collaborate. And it looks like the message is getting out.

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Topics: Esna Officelinx, Esna Technologies, Honors & Awards

The New Unified Communications is Embedded Collaboration—Part 1

Posted by Lee Ho on Mon, Mar 16, 2015

The business value of unified communications—the integration of real-time and non-real-time communications—is outstanding. UC enables organizations to streamline workflows and processes and significantly lower capital expenses; however, despite its benefits, many people believe that UC has yet to reach its full potential.

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Topics: unified communications, better collaboration, embedded communications

See the Latest Innovations from Esna at Enterprise Connect Orlando

Posted by Laurie Myer on Wed, Mar 11, 2015

It’s 40F in Toronto.  It’s 85F in Orlando.  Not surprisingly, the Esna team is dreaming of sand and sun and busily planning our trip to this year’s Enterprise Connect conference, March 16-18, 2015.

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Topics: Google Apps, North American Events, embedded communications

Get Your Business Collaborating from Lights to Flag

Posted by Giles Houston on Mon, Mar 09, 2015

People talk about the golden age of motor racing, when drivers were drivers, and cars were cars. A lot has been said about the rate of technological development in the sport in recent years, particularly with the introduction of the new hybrid engine technology at the beginning of last season.

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Topics: technology ROI, better collaboration, hybrid communications

Part-Time Telecommuting and Hot Desking: How Companies Can Adapt

Posted by Lee Ho on Thu, Mar 05, 2015

Did you know that 29 percent of telecommuters work from home only part of the week? In doing some research, we found that the majority of employees feel more productive while working from home; however, a good portion chooses not to do so full time for various reasons. The choice to come into the office to work when desired or as necessary is now being supported by forward-thinking organizations that provide employees with a temporary office workstation.

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Topics: Telecommuting, Productivity, remote workers

The Impact of M2M on Enterprise Collaboration

Posted by Diane Lai on Tue, Mar 03, 2015

Stop for a moment and think back to what enterprise collaboration looked like before the advent of mobile and wireless machine-to-machine (M2M) communications. Devices existed that combined telephony and computing; however, they were fairly simple and rudimentary (e.g., caller identification). During this time, a collaborative enterprise environment tended to consist of a desk phone, an email account and perhaps a form of instant messaging.

Later, the first-generation iPhone was released (in 2007) followed by the 2008 release of the App store, which enabled users to shop, download and use a number of applications on their mobile devices. Well before this, M2M data was already being leveraged in revolutionary new ways, leading to capabilities like global positioning technology (GPS) for business use. Soon, the word “smart” began to describe more business processes and workflows. Meanwhile, user demand for technology to support remote work was exploding as the telecommuter population grew by leaps and bounds (over 70 percent between 2005 and 2011).

Indeed, enterprise collaboration has irrevocably changed thanks to achievements made in mobile and wireless M2M communications. Let’s take a look at a modern day example of how M2M communications can enhance enterprise collaboration efforts ...

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Topics: mobile, voicemail, enterprise collaboration

Meeting Challenges of a Mobile Workforce with Unified Communications

Posted by Lee Ho on Thu, Feb 26, 2015

There’s a lot of information being circulated across the Web about the importance of incorporating mobility into business processes and workflows, but what about organizations that are already highly mobile? For instance, only one member of our marketing team works out of Esna’s corporate HQ, while the rest of us work from home and satellite offices across North America.

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Topics: better collaboration, remote workers, embedded communications

Top Reasons Government Organizations Need Unified Communications & Collaboration - Part 2

Posted by Lee Ho on Tue, Feb 24, 2015

When government organizations move efficiently, the world runs more smoothly. Since we specialize in unified communications and collaboration, we're focused on the ways technology can improve effeciencies and increase effectiveness.  In part 1 of this article, we covered ways that UC&C can benefit government organizations including cost savings, simplifying operations and accelerating productivity. Here, we wrap up this conversation with the following ways UC&C can help government organizations improve. 

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Topics: technology ROI, UC for Government, compliance

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