Part-Time Telecommuting and Hot Desking: How Companies Can Adapt

Posted by Lee Ho on Thu, Mar 05, 2015

Did you know that 29 percent of telecommuters work from home only part of the week? In doing some research, we found that the majority of employees feel more productive while working from home; however, a good portion chooses not to do so full time for various reasons. The choice to come into the office to work when desired or as necessary is now being supported by forward-thinking organizations that provide employees with a temporary office workstation.

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Topics: Telecommuting, Productivity, remote workers

The Impact of M2M on Enterprise Collaboration

Posted by Diane Lai on Tue, Mar 03, 2015

Stop for a moment and think back to what enterprise collaboration looked like before the advent of mobile and wireless machine-to-machine (M2M) communications. Devices existed that combined telephony and computing; however, they were fairly simple and rudimentary (e.g., caller identification). During this time, a collaborative enterprise environment tended to consist of a desk phone, an email account and perhaps a form of instant messaging.

Later, the first-generation iPhone was released (in 2007) followed by the 2008 release of the App store, which enabled users to shop, download and use a number of applications on their mobile devices. Well before this, M2M data was already being leveraged in revolutionary new ways, leading to capabilities like global positioning technology (GPS) for business use. Soon, the word “smart” began to describe more business processes and workflows. Meanwhile, user demand for technology to support remote work was exploding as the telecommuter population grew by leaps and bounds (over 70 percent between 2005 and 2011).

Indeed, enterprise collaboration has irrevocably changed thanks to achievements made in mobile and wireless M2M communications. Let’s take a look at a modern day example of how M2M communications can enhance enterprise collaboration efforts ...

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Topics: mobile, voicemail, enterprise collaboration

Meeting Challenges of a Mobile Workforce with Unified Communications

Posted by Lee Ho on Thu, Feb 26, 2015

There’s a lot of information being circulated across the Web about the importance of incorporating mobility into business processes and workflows, but what about organizations that are already highly mobile? For instance, only one member of our marketing team works out of Esna’s corporate HQ, while the rest of us work from home and satellite offices across North America.

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Topics: better collaboration, remote workers, embedded communications

Top Reasons Government Organizations Need Unified Communications & Collaboration - Part 2

Posted by Lee Ho on Tue, Feb 24, 2015

When government organizations move efficiently, the world runs more smoothly. Since we specialize in unified communications and collaboration, we're focused on the ways technology can improve effeciencies and increase effectiveness.  In part 1 of this article, we covered ways that UC&C can benefit government organizations including cost savings, simplifying operations and accelerating productivity. Here, we wrap up this conversation with the following ways UC&C can help government organizations improve. 

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Topics: technology ROI, UC for Government, compliance

Top Reasons Government Organizations Need Unified Communications & Collaboration - Part 1

Posted by Lee Ho on Thu, Feb 19, 2015

When it comes to technology, government organizations can appear immovable, themselves governed by archaic underlying infrastructure that doesn’t truly support seamless, embedded communication and collaboration. But as technology continues to advance, these organizations—agencies and branches of the U.S. Federal Government, for example—are increasingly stepping out in favor of secure cloud-based technology tools, like unified communications and collaboration (UC&C), to cost-effectively improve operational efficiency and productivity.

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Topics: technology ROI, Video Conferencing, UC for Government

Esna and Jabra Team up to Make Communicating Faster and Easier

Posted by Laurie Myer on Wed, Feb 18, 2015

We’re excited to share news of a new partnership between Jabra and Esna. Jabra is a leading manufacturer of intelligent headset and speakerphone solutions, and we’ve just announced that Esna iLink for Cisco™ Jabber now enables full call control directly from Jabra headsets. This integration, using a newly released WebSocket interface within the headset software, lets us revolutionize how people use a traditional desktop softphone.

By connecting Cisco Jabber with the Jabra headset, customers will get the benefits of both a traditional phone and a softphone. They can answer and end calls, dial using a keypad, mute or change volume, and have a call ring through their phone rather than through the computer, all without having to navigate a softphone application.  

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Topics: Esna iLink, Jabra, communication ease

Three Ways to Tell if You Need a Better Collaboration Strategy

Posted by Lee Ho on Tue, Feb 03, 2015

Chances are, your company falls in one of three categories when it comes to enterprise collaboration:

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Topics: technology ROI, unified communications, better collaboration

Three Ways to Improve Your Enterprise Collaboration Strategy

Posted by Diane Lai on Thu, Jan 29, 2015

Winter is in full swing here at our North American headquarters in Ontario, and we're curling up under cozy blankets and reaching for mugs of hot cocoa. But don’t let your team fall into a winter working stupor as the cold closes in. The New Year is upon us and it's time to rev up your team to hammer away at your new 2015 business goals.

 If you’re getting the sense your team members are feeling sluggish, here are three ways to light a fire under them to keep them engaged and working together: 

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Topics: cloud computing, hybrid communications, enterprise mobility

Designing the Ultimate Collaboration Experience

Posted by Sindi Markette on Tue, Jan 27, 2015

 The beginning of a new year reinvigorates businesses to push boundaries further, identify more exciting growth opportunities and build bigger and better strategies for providing the utmost client value. Esna decided to kick off 2015 by delivering an entirely new user experience for a few of our real time collaboration solutions.

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Topics: Esna Technologies, better collaboration, Esna iLink

Business and IT Must Align Over Mobile Collaboration or Lose Competitive Edge

Posted by Diane Lai on Mon, Jan 26, 2015

It’s a fact: Mobile business users and IT are woefully misaligned when it comes to taking advantage of the mobile revolution. The latest industry research on mobile enterprise collaboration bears this out. According to “The State of Mobile Enterprise Collaboration 2014 report from harmon.ie, IT reports much higher availability of tools and business applications on mobile across all categories than their business counterparts. As well, IT is investing in business applications on mobile devices that are not aligned with the stated needs and priorities of their business equivalents.

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Topics: mobile, BYOD, collaboration tools

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