Three Ways to Improve Your Enterprise Collaboration Strategy

Posted by Diane Lai on Thu, Jan 29, 2015

Winter is in full swing here at our North American headquarters in Ontario, and we're curling up under cozy blankets and reaching for mugs of hot cocoa. But don’t let your team fall into a winter working stupor as the cold closes in. The New Year is upon us and it's time to rev up your team to hammer away at your new 2015 business goals.

 If you’re getting the sense your team members are feeling sluggish, here are three ways to light a fire under them to keep them engaged and working together: 

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Topics: cloud computing, hybrid communications, enterprise mobility

Designing the Ultimate Collaboration Experience

Posted by Sindi Markette on Tue, Jan 27, 2015

 The beginning of a new year reinvigorates businesses to push boundaries further, identify more exciting growth opportunities and build bigger and better strategies for providing the utmost client value. Esna decided to kick off 2015 by delivering an entirely new user experience for a few of our real time collaboration solutions.

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Topics: Esna Technologies, better collaboration, Esna iLink

Business and IT Must Align Over Mobile Collaboration or Lose Competitive Edge

Posted by Diane Lai on Mon, Jan 26, 2015

It’s a fact: Mobile business users and IT are woefully misaligned when it comes to taking advantage of the mobile revolution. The latest industry research on mobile enterprise collaboration bears this out. According to “The State of Mobile Enterprise Collaboration 2014 report from harmon.ie, IT reports much higher availability of tools and business applications on mobile across all categories than their business counterparts. As well, IT is investing in business applications on mobile devices that are not aligned with the stated needs and priorities of their business equivalents.

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Topics: mobile, BYOD, collaboration tools

Redefining Workplace Collaboration to Get Work Done Anywhere

Posted by Lee Ho on Thu, Jan 22, 2015

2015: Death of the Cube Farm? 

The “work from home” movement has been rapidly gaining momentum, but lately we have been seeing more employers allowing employees to work across multiple Internet-connected areas located on-premise (i.e. conference room, atrium, lunch table outside), removing the ball and chain feeling that comes with the cubicle.

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Topics: BYOD, better collaboration, remote workers

Why Businesses Are Getting on Board with Mobile Apps & How You Can Too

Posted by Diane Lai on Wed, Jan 21, 2015

If recent research has shown us anything, it’s that businesses are officially jumping ship with their mainframe applications to embrace cloud computing with open arms. Just consider the following research we found after some digging:

>  Ninety-eight percent of today’s Fortune 500 companies have adopted Apple’s iOS system (source).

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Topics: better collaboration, Cloud Apps, enterprise mobility

Be Honest: Do Your Employees Still Use Email?

Posted by Lee Ho on Tue, Jan 20, 2015

Once upon a time not too long ago, the only communication method available in the workplace besides phone was email. Even in today’s digitally saturated business world, the numbers still suggest that email is the top-used enterprise communication tool. In fact, the majority of email traffic in 2014 (over 108.7 billion emails sent daily) originated from the business realm, according to The Radicati Group’s “Email Statistics Report, 2014-2018” report.

But not so fast. According to the aforementioned report, in 2014 the average business user sent and received about 121 emails a day. Specifically:

  • 36 emails were sent

  • 85 emails were received

  • 12 percent were spam

These findings make us wonder just how much time is idly spent by employees navigating an inbox filled primarily with illegitimate messages (after all, less than half of emails received by employees were actually responded to). While IT is obligated to set up every business user with an email account, two questions remain: How are employees using email today, and how is it being impacted by advanced new communication tools entering the workplace?

Our EVP Davide Petramala agrees that a pivotal shift is taking place in the email realm. We recently sat down with him to learn more about why this is.

“Email was a central way for companies to communicate. But now with tools that enable seamless team communication and collaboration, like portals and communities, email is shifting. It’s only one of many tools that people use within the enterprise for communications,” he said.

The reason for this shift, according to Petramala, is a growing need amongst employees for “persistent communications,” which can only be facilitated by integrated communication tools that seamlessly enable “always on” conversations between employees, customers, partners, etc. In fact, almost 80 percent of employees recently surveyed by Ovum feel that the constant connectivity afforded by these types of applications enable them to do their jobs better.

These kinds of tools (i.e. social, mobile, chat applications) allow employees to easily cross silos using just one tool that can handle multifaceted communications, as opposed to multiple tools that are one-dimensional in nature, he explained. This helps build team camaraderie between disparate departments like marketing, sales or finance to get certain jobs done as efficiently as possible.

“A lot of these tools are also becoming mobile-first,” Petramala added, and he is absolutely right. The mobile email market continues to show exponential growth, according to The Radicati Group. In addition, we’re witnessing strong growth of mobile IM, while desktop-based IM is slowing down considerably. Even today, in comparison to the latest and most advanced communication tools, mobile email is perceived by some business leaders as a “traditional” form of communication.

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Topics: social collaboration, unified messaging, enterprise mobility

Not Surprisingly, Cloud Computing Expected to Lead IT Spending for 2015

Posted by Diane Lai on Fri, Jan 16, 2015

The cloud computing market has been experiencing explosive growth. As a matter of fact, Gartner expects the cloud to represent the bulk of IT spending by 2016. It comes as no surprise, then, that cloud was listed as an anticipated top 2015 IT expenditure by respondents to an annual forecast survey commissioned by Computerworld.

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Topics: technology ROI, cloud computing, hybrid communications

Chat Apps, Email and Analytics, Oh My! Esna Divulges All in 2015 Predictions Q&A

Posted by Diane Lai on Tue, Jan 13, 2015

It feels like only yesterday we sat down with our CEO and CTO Mohammad Nezarati and EVP Davide Petramala to pick their brains about what they expected to see in the unified communications and collaboration (UC&C) space in 2014. Now, it’s that time of year again. We rejoined these two industry thought leaders to hear their reflections on the state of the market in 2014 and where it will lead us in the year to come.

 

Chat Apps Stole the Show in 2014 

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Topics: mobile, business intelligence, unified messaging, enterprise mobility

Three Easy Ways to Improve Mobile Collaboration in 2015

Posted by Lee Ho on Wed, Jan 07, 2015

Looking to improve mobile collaboration in 2015? Maybe you’re striving to keep employees more connected while on the go. Perhaps you’re looking to graduate from basic mobile capabilities—like calendaring and email—to more advanced ones like file sharing and Web conferencing. If you have set your sights on mobile collaboration for the new year, then you’re in luck because we’re about to share with you some potentially impactful insights, originally shared by harmon.ie in its “The State of Mobile Enterprise Collaboration 2014” report.

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Topics: mobile, better collaboration, better customer communications, enterprise mobility

Why We’re Excited About Cisco’s Project Squared Business Collaboration App

Posted by Diane Lai on Tue, Jan 06, 2015

Tis the season to be jolly, especially with such exciting reveals being made in the enterprise collaboration space. Most recently, Cisco introduced a new business collaboration app called Project Squared that combines a number of unified communications (UC) features—chat, audio, video, multi-party conferencing—with content/document sharing in one single unified platform.

With so many solutions being driven by cloud computing and UC today, Project Squared may appear to be just one more innovation amid a sea of similar solutions; however, the platform boasts key differentiating factors. As a proud partner of Cisco (which celebrated our 25th anniversary with us this year), we take a look at just what positions Project Squared for success:

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Topics: Cisco, better collaboration, Partner Spotlights

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