IT Budgets Continue to Increase With a Focus on Cloud Computing

Posted by Diane Lai on Thu, Jul 24, 2014

Business leaders, decision makers and IT executives are continually working to manage, define and improve their organization’s IT impact. And according to the results of InformationWeek’s 2014 IT Budget Survey, they’re doing just that.

The survey shows that 32 percent of participants—an increase from 30 percent last year—say that 10 percent of their organization’s operating budget is spent on IT. Cloud computing tools and technologies remain a large part of these operating expenditures, with 39 percent of participants saying they have or are currently investing in cloud. This is a notable increase from the 28 percent of respondents who made the same claim in 2013. 

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Topics: technology ROI, cloud computing, unified communications

Esna EVP Davide Petramala on Cisco Collaboration

Posted by Sindi Markette on Thu, Jul 17, 2014

In Case You Missed It: Our Cisco Live US 2014 Recap Hangout On Air

Last week, Esna held a live webinar covering up-to-date unified communications and collaboration solutions, the future of enterprise collaboration technology, and how we fit into the growth in these areas, particularly with our latest innovation for Cisco collaboration: We are now leveraging Cisco as a strategic partner to help us grow our business and articulate and evangelize what we do for our customers.  

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Topics: Cisco, North American Events, Davide Petramala

Goodbye ‘TGIF’: Why Collaboration Is Key to the Four-Day Workweek

Posted by Diane Lai on Fri, Jul 11, 2014

Can your business profit by operating less than five days a week? This has proven to be the case in several test situations, including online school company Treehouse and the state of Utah. Now with warm weather ahead of us and the concept of “summer Fridays” in effect—where employees work longer days Monday through Thursday and get to leave early every Friday—perhaps your organization can be one of the next to realize the inherent benefits of a shortened workweek. 

Are you already envisioning a more streamlined workforce? Not so fast. If your collaboration strategy isn’t implemented correctly, this can include 10-hour days with no time to “waste” during those precious in-office hours. Also keep in mind that the four day workweek is not an ideal fit for every organization, especially those that need to provide client support every business day as well as outside the office.

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Topics: better collaboration, employee happiness, Productivity

Remote Worker Collaboration Stats -- Optimize Your Remote Workforce

Posted by Sindi Markette on Tue, Jul 08, 2014

It’s raining, it’s pouring, but your employees aren’t snoring. As a matter of fact, though the weather kept them at home, they’re productively working—benefitting your business even if your offices are unreachable due to high winds, loss of power, flooding or any number of other detrimental weather conditions.

Your business might even see greater productivity than normal when climatic changes keep your workers at home. Our most recent infographic on remote workers shows that 65 percent of employees report being more productive when working from home. So, if you’re a  large business (with 2,500 or more employees) but not one of the 77 percent globally already allowing their employees to work remotely, you might want to revise your policy. 

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Topics: collaboration stats, Telecommuting, Infographics

Your Favorite Esna Collaboration Products Are Now Avaya-Compliant!

Posted by Diane Lai on Thu, Jul 03, 2014

At Esna, we believe that every worker should boast the ability to communicate and collaborate with speed, precision and ease. To help our customers better do so, we joined forces with one of the industry’s biggest providers of unified business communications and networking services, Avaya, to help enhance our leading cloud-enabled communication and collaboration solutions. Our flagship collaboration application, Esna iLink Pro 9.1 with Officelinx, as well as Esna iLink have both been granted Avaya compliancy, meaning existing users of Esna’s products and solutions can now work using more Avaya IP solutions.

iLink Pro 9.1 with Officelinx is now compliance-tested by Avaya for compatibility with Avaya Agile Communication Environment 6.2 FP 2, Avaya Aura Communication Manager 6.3/Avaya Communication Server 1000 7.6 and Avaya Aura Messaging 6.2. Meanwhile, Esna iLink 9.1 is now compliance-tested by Avaya for compatibility with Avaya Scopia Desktop 8.3. 

“Esna continues to innovate and extend its solutions to deliver capabilities that help people get more work done through better communication and collaboration,” commented our very own VP of marketing, Lee Ho in a statement. He added that Esna is a brand committed to delivering Avaya-compliant solutions that allow business customers to get even more value from their Avaya infrastructure.

With Esna’s Officelinx unified communications (UC) platform, users can integrate Avaya voice and mobile networks to cloud-based solutions via a Web-based framework. Additionally, native integration of Avaya UC solutions with cloud-based applications, such as Google Apps, is available with Officelinx Cloudlink Edition.

At Esna, we take pride in being able to empower customers with the ability to communicate and collaborate anytime, anywhere. And our solutions don’t just stop at our now Avaya-compliant solutions, either. iLink for Cisco extends your browser capabilities; iLink for WebEx allows you to schedule and start meetings without leaving the app you’re working in, and iLink for Jive is your one-stop hub for real-time communications and collaboration. 

If you’re unsure of which Esna collaboration product may be right for you, click here to chat with a consultant who can walk you through your options.

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Topics: Esna Officelinx, Esna iLink, Avaya

Checking the Pulse of Unified Communications for Healthcare

Posted by Diane Lai on Fri, Jun 27, 2014

Perhaps no other industry relies as heavily on communication as healthcare. The excellence of healthcare communication is paramount to the industry’s ability to provide comprehensive service to its patients. Without this capability, a healthcare provider’s reputation would be ruined. And in the world of healthcare, reputation is key, with 94 percent of prospective patients surveyed by Google saying that the reputation of a facility is important in hospital selection. “Facility” refers to any healthcare center that deals with a person’s well-being—be it a private practice, a walk-in clinic or a physical therapy center. 

 Healthcare professionals along with their IT execs need to employ communication systems that keep their businesses safe and efficient 24/7, bottom line. Cloud-based unified communications and collaboration (UCC) tools can help them with these business imperatives in a number of ways:

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Topics: better collaboration, better customer communications, UC for Healthcare

Busy Professionals Need the Power of Speed for Effective Collaboration

Posted by Lee Ho on Wed, Jun 25, 2014

Most of us know the story of Wile E. Coyote and The Road Runner. Created by Warner Bros. back in the 1940s, the always-hungry Coyote constantly chases the speedy Road Runner through the desert. But the Road Runner always outpaces his rival, leaving Coyote reaching for air.

The Road Runner’s shrewd counterattacks and avoidance of harm in a volatile setting can be very reflective of today’s next-generation workplace. During the workday, employees want to be just like the Road Runner—too fast to catch, leaving competitors in the dust. But with outdated communications platforms and traditional collaboration techniques, some companies have come dangerously close to having the anvil drop on their heads. 

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Topics: Cloud Apps, Telecommuting, Productivity

Unified Communications Helps You Stay Productive with World Cup Fever

Posted by Jacqueline Frankish on Tue, Jun 24, 2014


Businesses may be concerned about the impact the World Cup is having on your employees' attendance and productivity this summer. But we say: Use the tournament as an opportunity to boost morale.

Many of your employees are likely to want to follow their team's progress throughout the World Cup between June 12th and July 13th. The match schedule takes no account of working hours, with games being played at 1pm, 3pm, 6pm, 8pm and 10pm throughout the tournament.

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Topics: cloud computing, unified communications, Telecommuting

A Lesson on Why Educational Institutions Need Unified Communications

Posted by Diane Lai on Mon, Jun 23, 2014

From elementary schools to college, educational institutions serve as beacons of knowledge for millions around the world. But while students work to broaden their educational horizons, IT decision makers should be broadening theirs, too, when it comes to the technology being used for furthering learning processes and improving staff communications.

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Topics: Google Apps, UC for Education, better customer communications

Real Statistics on Remote Worker Collaboration [Infographic]

Posted by Sindi Markette on Fri, Jun 20, 2014

Communicating and connecting with peers, partners and customers anytime, anywhere is taken for the granted by today's workers.  Real-time communications is ubiquitous in a work force that is mobile, remote and always on the go. Let Esna support the collaboration needs of your global teams. 

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Topics: collaboration stats, Telecommuting, Infographics

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