If you’re a manager of any kind, take a moment to think about the team you oversee. How many people in your department work from home at night—even if it’s just to catch up on a few emails? How many hop on a quick conference call while running errands during their lunch break?
For local or regional companies not up to date on state-of-the-art technology, keeping in-house employees communicating and collectively focused is hard enough; imagine the exponential challenge this poses for organizations that operate across the globe.
Your company works tirelessly to attract and retain new customers. Your editorial team, for instance, may churn out new gated assets (i.e. eBooks, whitepapers) every quarter in order to promote brand awareness. Your marketing division may collaborate on targeted new campaigns in order to keep existing customers engaged based on where they are in the customer journey.
Tens of thousands of customers use Esna’s embedded UC&C products in order to seamlessly communicate and collaborate; however, there are only a few who skillfully work behind the scenes to make the magic happen. In our “Get to Know the Developers” series, we’ll be pulling back the curtain to reveal who some of these experts are. Most recently we featured our Senior Product Manager Bryan Dingwall. Now we’re casting the spotlight on Product Manager Pedram Mohammadi, who recently sat down to discuss what he loves most about his role and why he’s passionate about Esna’s products.
As technology vendors broaden their service offerings in an effort to gain market share, enterprise customers have more options than ever for excelling communications and collaboration.
Finally Doing Away With the ‘I Don’t Knows’ and ‘Not Nows’ in the Workplace
There seems to be a case of the “I don’t knows” within the modern day workplace, and it’s a fast-spreading, contagious disease. Without the right tools and technologies, it’s not uncommon for employees to pass off responsibilities or duties to one another simply by shrugging them off their own shoulders. When following up on a task, project or other deadline-driven initiative, for example, unprepared workers can resort to the fact that either the present is not a good time for a follow-up, or they simply don’t have an answer.
For more than 25 years, Esna has developed enterprise software solutions that integrate communication and collaboration tools into the business applications that we use everyday to get work done. We boast a long history in this space, dating back to the 1990s when our products integrated with desktop applications in Windows 95 and Microsoft Outlook.
No company can remain efficient nor profitable without the ability to seamlessly communicate and collaborate. The level of efficiency and profitability a company experiences, however, depends on the technology it has implemented in order to do so. Below are three communication technologies and practices that could be slowing your team down and wasting vital work hours:
Employers have a more difficult time keeping a fire lit under their teams during the sunny days of summer. In employees’ eyes, the season offers up prime conditions for taking advantage of paid time off to travel or just relax in vacation mode. Many companies even support summer enjoyment by decreasing Friday work hours.
At Esna, we don’t believe there is such a thing as a conventional business. A business is as successful as its people, and no two people are the same.
That’s why we think it’s important to have a range of tools at your disposal to allow your people to communicate, and collaborate in a way that best suits them.
In the world of enterprise collaboration, employers should be keeping a close eye on hiring and nurturing employees who are characterized as being creative thinkers. There are common traits that these highly creative people embody in comparison to others who may be a bit more technical. In a recent article covering the subject, the Huffington Post described these creative types as being hyper-observational and people who seek experiences and ask questions in order to see the big picture, for example.
You probably never imagined that there would be such a thing as a professional pogo athlete, did you?
Then again, you probably never considered internal business communications to be a professional sport, either.
One’s ability to work remotely depends on his or her position within the company. For example, it can be difficult for Managers, Directors or C-level executives to work outside of the office. Although these people frequently work outside of the office while traveling to meet with prospects, collaborate with partners and network with other thought leaders, during a regular workday these leaders’ should be on-premises in order to effectively oversee operations, direct and influence company culture and ensure team unity.
The average person will spend over a third of their waking hours at work during their lifetime. Is there any wonder that the people you work with become like a second family?